This is our SECOND Hoover Steam-Vac. The other one lasted 11 years, two houses, two kids, four cats and two German Shepherds. We gave the old one (still working) to my wife's little sister that just got a place of her own. We're kinda picky when it comes to our furniture/carpet and the Hoover Steam Vac keeps the upholstery and carpets in top shape w/o calling Stanley Steemer! The "Hand-Attachment Scrubber" is EXCELLENT for hitting a small spot like when your four-year-old drops a container of BLUE yogurt on the den carpet. It makes short work of small jobs and is easy to operate and utilize all of the features when a bigger task is at hand such as WHOLE HOUSE carpet cleaning. Summary....it is an AWESOME cleaner! We highly reccomend
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